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Outstanding Customer Service Awards

First Quarter 2014 Award Recipient

Join us in congratulating Deputy Benjamin Terpstra from the Ottawa County Sheriff's Office, who has been recognized as Ottawa County’s Outstanding Customer Service Award recipient of the
first quarter of 2014.

The individual who nominated Ben wrote:

"Provided outstanding service by helping find a lost child last May during Tulip Time. Went out of his way to reunite mother/son and tell the son that he did the right thing by going to the police officer on the corner and saying he was lost. Ben also is a great ambassador with schools, when schools come through w/tours. He is great with teachers and students taking the time to explain what his role with the court is."

"Helping a struggling coworker install a carseat correctly"

"Court Security - Holland District Court Ben always has a great attitude. He always has a smile on his face and is kind and courteous to all staff and customers. He goes above and beyond to make sure that the customers coming into the court know where they are going and make them feel as comfortable as possible in what could be a stressful situation. He is also quick to help out in any situation and handles everything in a calm, professional manner. Ben is fabulous to work with!"

Number of Years Employed by Ottawa County:

11 Years

I started my employment with the Corrections Division in 2003. During my time at the jail I was a CTO (Corrections Training Officer) and a CPR instructor. Three years ago I was promoted to the Court Services Division at the Holland District Court.

The thing that I like most about working for Ottawa County is:

The thing I enjoy most in my position is working with the public and the "team" here at Holland District Court.

You would be surprised to learn that:

Outside of work I am involved with a nonprofit called "Michigan Outdoor Heritage Foundation".  We take children with terminal illnesses and/or disabilities and disabled military veterans on all expense paid hunting and fishing trips.  It is an amazing feeling giving these people the chance to enjoy the outdoors when they would otherwise not have had the ability to.