Community Mental Health
Emergency and After-Hours Access to Services
A “mental health emergency” is when a person is experiencing
a serious mental illness, a developmental disability, or a child is experiencing
a serious emotional disturbance and can reasonably be expected in the near
future to harm him/herself or another, or because of his/her inability to
meet his/her basic needs is at risk of harm, or the person’s judgment
is so impaired that he or she is unable to understand the need for treatment
and that their condition is expected to result in harm to him/herself or
another individual in the near future. You have the right to receive emergency
services at any time, 24-hours a day, seven days a week, without prior authorization
for payment of care.
If you have a mental health emergency, you should seek help right away. Go to the nearest hospital emergency room for assistance. If there is no hospital nearby, or if you don’t know where it is, please call 911 for assistance.
If you are having a mental health crisis, at any time during the day or night call:
Helpline 24-Hr. Emergency Assistance
| Grand Haven (616) 842-HELP (4357) |
| Holland (616) 396-HELP (4357) |
| For all other Ottawa County areas call toll-free 1-866-512-HELP (4357) |
| Muskegon County (231) 722-HELP (4357) |
Post-Stabilization Services
After you receive emergency mental health care and your condition is under control, you may receive mental health services to make sure your condition continues to stabilize and improve. Examples of post-stabilization services are crisis residential, case management, outpatient therapy, and/or medication reviews.
