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Human Resources

Welcome to Ottawa County

We want our employees to get off to a great start and be able to focus on making a difference at Ottawa County.


  • 1. Before You Arrive
    • We have extended you an offer, inviting you to join our team. You will receive a welcome notice with information and a link to complete onboarding forms online, such as:
      • I-9 Employment Eligibility Verification: Be sure to bring the proper identification documents on your first day
      • MI-W4 Form
      • Federal W4 Form
      • ACH Direct Deposit Form
      If you have questions about any of these forms, please call Human Resources at (616) 738-4800.
    • Screenings: Depending on your new position, pre-employment screenings may need to be completed, such as a drug test or physical. Human Resources will contact you, if this is a required step in the process.
    • If you have questions on the dress code, please contact your supervisor. If you are unsure, business attire is recommended.
  • 2. Your First Day
    • At the start of your first day, you will go to the Human Resources Department, at the Fillmore Administration Building. To view a map of the Fillmore Campus, please click here. For the Human Resources Department, please take driveway C and park in the employee lot. Once at Human Resources, you will:
      • Review and complete onboarding forms (if necessary)
      • Provide proper identification documents for the I-9 Employment Eligibility Verification
      • Receive an ID badge
  • 3. Your First Week
    • Within your first week, you will attend New Employee Orientation, conducted by the Human Resources Department. Orientation is held from 8:00 am – 10:00am. During this time, a Human Resources staff member will describe Ottawa County’s organizational culture and expectations, complete the initial compliance training for Blood Borne Pathogens, and review other essential Ottawa County information. If you are a benefitted employee, you will be presented with a benefits overview from 10:00 am -12:00 pm, immediately following the general portion. For an orientation agenda, click here.
    • You will have plenty of questions your first week. Listed below are resources and topics of discussion.
      • Ambassador Program: You may be paired with an ambassador to help answer many of your general questions. Ambassadors are employees that serve as a resource for you to ask questions, be a point of contact, and an encourager. Here are some sample questions for you to ask the Ambassador:
        • Who do I call for IT support?
        • Could you tell me more about the culture here?
        • Where are great places to eat lunch?
      • Your supervisor can answer all types of questions, especially department-specific questions. Click here for a list of topics to discuss with your supervisor.
    • If you have more questions, you can always call Human Resources at (616) 738-4800.
    • Get connected to IT resources
      • IT will provide you with a confidential envelope that contains your passwords. These passwords should be changed after logging in.
      • The IT Service Desk can help you with any questions and even remote in to your computer to solve your problems. The Service Desk can be reached by calling 738-4880.
    • Discover the Employee Portal. The Portal is your source for forms, policies, benefit information, health management, and much more. The Employee Portal is available to you anytime, anywhere.
  • 4. Ongoing Onboarding/Future Development
    • Ottawa County’s onboarding program is designed to engage you from day one, through much of your first year. You will be assigned various Learning Paths, consisting of either e-learnings or classroom training, to further enhance your knowledge about Ottawa County.
    • Ottawa County is committed to improving our processes and services. Continually learning and adapting will help you be successful and make you a valuable and highly-regarded employee. You are encouraged to sign up for our ongoing talent development opportunities through our employee training program.
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