The October 19, 2020 meeting of the Community Mental Health Board of Directors will be held in the Board
Room in the Ottawa County Administration Building, 12220 Fillmore Street, West Olive, MI.
Due to ongoing
concerns with the COVID-19 pandemic, the opportunity for remote participation in this meeting is
Please refer to the October 19, 2020 meeting agenda for details on how to access this meeting
Are you in crisis?
If you, or someone you know, is in a mental health crisis please
call our Helpline at 866-512-4357.
You can contact the Crisis Center/Helpline for reasons
- Suicidal Thoughts
- Information on Suicide
- Information on Mental Health/Illness
- Substance Abuse/Addiction
- To Help a Friend or Loved One
*If the person is a danger to themselves or others contact 911 for assistance. If you
are not in crisis and are looking to access mental health services for yourself or
someone you know please contact the Access Center at 877-588-4357 or TTY
COVID-19 Emergency Operations Guide
Community Mental Health offices will re-open on June 15th but those requesting new services are
encouraged to call our Access Center to schedule an appointment at 1-877-588-4357. Existing
consumers should call or email their case worker for assistance. For Crisis Services call our
24-Hour Helpline at 1-866-512-4357.
COVID-19 and Mental Health
Increased stress and anxiety related to the current COVID-19 outbreak is normal and expected. It is
important that you take care of your mental health during this time. Simple things like taking a walk, deep
breathing, and taking an occasional time out from the news and media are good ways to give yourself a break
and relax. There is plenty of information out there about ways to cope with stress including this article from the CDC.
Taking care of your mental health needs is very important during the COVID-19 pandemic. Many people are
feeling anxious, scared, stressed out, and angry. Kids might feel confused and disoriented due to changes in
their routine. Parents are feeling overwhelmed. Social distancing can cause people to feel lonely and
disconnected. There are many resources available in Ottawa County to help individuals and families get
through these tough times. Most of these services are available through telehealth or online. Telehealth
means services, such as counseling or case management, are provided by phone, email, or virtual meetings
instead of face to face.
Individuals who feel they are in a mental health crisis and need help immediately are encouraged to call
Community Mental Health of Ottawa County’s 24-hour Crisis Line at 866-512-4357 or TTY 711.
Other emergency contacts include:
National Suicide Prevention Lifeline
Crisis Text Line
Text HOME to 741741
Individuals who are not in crisis and need mental health counseling are encouraged to contact CALL 2-1-1 for
referrals and information.
The following organizations are providing ongoing mental health supports by using telehealth and/or online
Community Mental Health (CMH) is a public provider of services for people
with intellectual/developmental disabilities, serious mental illness, and/or substance use
disorders. Our programs and activities are governed by a Board
services are available to residents of Ottawa County who have Medicaid
or are uninsured, and who are eligible for services as defined by the Michigan
Mental Health Code. We are CARF accredited for 12 programs.
Direct Care Workers Advocacy
Direct Care Worker Shortage – Talking Points
Community Mental Health of Ottawa County (CMHOC) is facing a critical Direct Care Worker
shortage. Direct Care Workers (DCWs) are employees who work directly with our consumers to
implement their Inividual Plans of Service. DCWs provide a variety of services for consumers
including personal care or teaching indpendent living skills such as preparing food, doing
laundry, or cleaning. These services can be provided in an individual’s home or in a group home
setting. DCWs also provide Community Living Supports by helping individuals learn how to
navigate their community and to live safely in their own homes. These workers are vital to the
services provided by CMHOC. Direct Care Workers are hands on, frontline, and can make all the
difference in helping people to live the lives they want to live.
The Direct Care Worker shortage in Ottawa County is directly related to our current economy and
our very low unemployment rate. The competition for entry level workers is great with some
manufacturing businesses offering starting wages as high as $19/hr. Typically DCWs make an
average of $12/hr. In order to make an impact on the DCW shortage these workers need to be paid
at fair and competitive rates. An obvious solution is to raise wages. Unfortunately, CMHOC has
not been able to afford to raise the Medicaid rates paid to our contractual providers who employ
the DCWs due to significant funding shortfalls.
Your advocacy in letting our legislators know about this important issue is appreciated. The
following are talking points to help you with your conversations:
- Ottawa County is experiencing a critical Direct Care Worker shortage
- Some group homes have closed and others cannot fill beds due to the shortage of Direct Care
- The need for Direct Care Workers is anticipated to increase by 36 percent over the next ten
- These jobs need to be paid at a fair and competitive rate – Direct Care Workers make on
- Legislators can help by assuring adequate and appropriate Medicaid reimbursement rates to
public mental health system
- Designating a specific Direct Care Worker wage “pass-through” as part of the Medicaid rates
the public mental health system is a way to assure dollars go directly to these workers.
Ottawa County State Legislators
State Senator Roger Victory (R)
District 30: Ottawa County
Michigan State Capitol Room S-8
PO Box 30036
Lansing, MI 48909
State Representative Bradley Slagh (R)
District 90: Townships of Holland, Jamestown,
and Zeeland and the cities of Holland (Ottawa County Only)
N-1194 House Office Building
PO Box 30014
Lansing, MI 48909
State Representative Jim Lilly (R)
District 89: Townships of Blendon , Crockery,
Grand Haven, Olive, Park, Port Sheldon, Robinson,
And Spring Lake, and the cities of Ferrysburg and
N-1193 House Office Building
PO Box 30014
Lansing, MI 48909
State Representative Luke Meerman (R)
District 88: Townships of Allendale, Chester,
Georgetown, Polkton, Tallmadge, and Wright,
and the City of Coopersville
1192 House Office Building
PO Box 30014
Lansing, MI 48909
Social Recreational Programs
CMHOC is pleased to offer four different social and recreational programs for adults with
disabilities who live in Ottawa County. Social and recreational activities help to enhance an
individual's health and well-being and play an important role in bringing meaning to one's life.
These programs are being funded by the mental health millage that was passed by Ottawa County
voters in March, 2016 and will help to replace some of the opportunities lost due to funding
cuts. Staying connected to friends and avoiding isolation is important for all people,
especially the most vulnerable in our community. Involvement in the social and recreational
programs is voluntary and will not impact a person’s medically necessary Medicaid services.
These services are intended to add opportunities and choices for people with disabilities
throughout the community.
CMHOC is contracting with four agencies to operate social and recreation programs in each
quadrant of Ottawa County. Each program has their own calendar and advanced registration is
required. Some of the activities being offered include dance and exercise classes, bowling,
movie nights, sporting events, and museum visits. If someone is interested in attending one of
the programs they can contact that organization directly. The contact information is listed
Grand Haven/Spring Lake - Momentum Center (714 Columbus, Grand Haven, MI 49417)
Check out the website to learn more about happenings at https://momentumcentergh.org/. Momentum Center will be
celebrating their grand opening on April 20, 2017. Visit their website or Facebook page to learn
more or call 616-414-9111.
Coopersville/Allendale - Heritage Homes Social Rec Program is offering a variety
of activities. If you are interested in attending check out their Facebook page or website to
learn more about what is being offered. If you are interested in attending, visit their website
to learn how to get connected to their program at http://www.heritagehomesinc.org/social-rec-program.html or call
Hudsonville/Jenison - Ikus Life Enrichment Services: R.E.C. Connect is offering
a variety of activities check out their Facebook page or visit their website to learn about what
is being offered. If you are interested in attending visit their website to learn how to get
connected to their program at http://ikuslife.org/rec-connect/ or call 616-677-5251 x119.
Holland - Pioneer Resources: LARC Program is offering a variety of activities
in the Holland area check out their website at http://www.pioneerresources.org/leisure-and-recreation-club/ or Facebook
page to learn more about LARC. If you are interested in attending call 231-773-5355.
News & Events