COVID-19 Emergency Operations Guide
Community Mental Health of Ottawa County will continue to serve the essential behavioral health and substance use treatment needs of Ottawa County residents during the stay-at-home order issued on March 23, 2020 by Governor Whitmer.
Given the Governor’s recent order to stay at home, we have made the difficult decision to close our front doors for walk-ins and other visitors. Starting on Tuesday, March 24rd, 2020, all urgent and critical services will be by appointment only. If you are seeking services and this is not an emergent situation please call our Access Center at 616-393-5681. If this is an emergency, please call our 24 hours Crisis line at 866-512-4357.
Community Mental Health of Ottawa County will continue to provide services throughout this emergency. We are primarily connecting with people via telephone and/or email. You are urged to call your assigned worker if you need help or support.
COVID-19 and Mental Health
Increased stress and anxiety related to the current COVID-19 outbreak is normal and expected. It is important that you take care of your mental health during this time. Simple things like taking a walk, deep breathing, and taking an occasional time out from the news and media are good ways to give yourself a break and relax. There is plenty of information out there about ways to cope with stress including this article from the CDC.
Taking care of your mental health needs is very important during the COVID-19 pandemic. Many people are feeling anxious, scared, stressed out, and angry. Kids might feel confused and disoriented due to changes in their routine. Parents are feeling overwhelmed. Social distancing can cause people to feel lonely and disconnected. There are many resources available in Ottawa County to help individuals and families get through these tough times. Most of these services are available through telehealth or online. Telehealth means services, such as counseling or case management, are provided by phone, email, or virtual meetings instead of face to face.
Individuals who feel they are in a mental health crisis and need help immediately are encouraged to call Community Mental Health of Ottawa County’s 24-hour Crisis Line at 866-512-4357 or TTY 711.
Other emergency contacts include:
National Suicide Prevention Lifeline
Crisis Text Line
Text HOME to 741741
Individuals who are not in crisis and need mental health counseling are encouraged to contact CALL 2-1-1 for referrals and information.
The following organizations are providing ongoing mental health supports by using telehealth and/or online services:
Beacon of Hope
616-594-5380 Ext. 101
Accepting new clients
City on a Hill Health Clinic
Accepting new clients.
Accepting new clients.
Holland Behavioral Health
Accepting new clients. Services offered in English and Spanish.
Winning At Home
Accepting new clients in Holland and Zeeland locations. Services offered in English and Spanish.
Community Mental Health (CMH) is a public provider of services for people with intellectual/developmental disabilities, serious mental illness, and/or substance use disorders. Our programs and activities are governed by a Board of Directors.Our services are available to residents of Ottawa County who have Medicaid or are uninsured, and who are eligible for services as defined by the Michigan Mental Health Code. We are CARF accredited for 12 programs.