COVID-19 Updates from Public Health
COVID-19 Limited Operations, Procedures and Closures

COVID-19

Limited Operations, Procedures and Closures

Ottawa County offices are open by appointment ONLY. Scroll down for details and instructions by office. To deliver documents or payments, a drop box is available outside the Fillmore Administration Building at 12220 Fillmore Street in West Olive. The box is located on the lower level of the building near the entrance of the Treasurer’s office. Visit our online service center to determine if your service can be fulfilled remotely. We are waiving convenience fees for online services at this time.

Report Re-Opening Issues and Suspected Violations of Orders

We ask the public to follow these safety procedures:

  • Stay home if you have any of these symptoms of COVID-19:
    • Cough
    • Shortness of breath
    • Fever
    • Chills
    • Muscle pain
    • Severe headache
    • Sore throat
    • Recent loss of taste or smell
  • Wear a mask if you are medically able
  • Sanitize your hands upon entering the building. Sanitizer is available
  • Maintain a 6-foot physical distance between yourself and others
  • If a lobby becomes full, we may ask you to wait in your vehicle until we call you for service

The following departments and services are operating by appointment or other conditions, along with the safety procedures listed above:

Sheriff’s Office

  • Records Online or (616) 738-4025
  • Fingerprints: All fingerprinting services have been suspended at this time.
  • Sex Offender Registration: Please call (616) 738-4025
  • Local background checks may be submitted at our office. No backgrounds will be processed while you wait. Results will be mailed when completed.
  • License to purchase pistol applications: Please call (616)738-4025. No purchase permits will be issued while you wait. Approved applications will be mailed when completed.
  • Pistol Registration – Please submit by mail only.
  • Warrants - Contact the court for direction.
  • General Requests: sheriffs.office@miottawa.org or (616) 738-4025
  • Report re-opening issues and suspected violations.
  • Inmate visitation: To ensure the health of all citizen inmates, every inmate entering the Ottawa County Jail will quarantine for 14 days. Visits will not be scheduled during the quarantine.
    • Inmate visitation reservations can be scheduled by calling (616) 738-4650.
    • Only one visitor is allowed per visitation. Only the scheduled visitor may enter the facility. No minors allowed. No congregating in the front lobby area.
    • Arrive 10 minutes prior to your scheduled visit time. Do not enter the building sooner than 10 minutes early.
    • Remain six feet from others and masks are required. Masks are not provided.
    • A valid driver’s license, state ID, or passport is required.
    • Only keys and identification are allowed in the visitation area. No cell phones or other personal property is allowed. Lockers are NOT available. Leave property in your vehicle.
    • Stay home if you have any symptoms of illness.
    • Call (616) 738-4650 if you have questions or if you need to cancel your visit.

Clerk | Register of Deeds

Treasurer

Community Mental Health

  • Please call the Access Center to schedule an appointment at 1-877-588-4357
  • Existing consumers should call or email their caseworker for assistance
  • For Crisis Services call our 24-Hour Helpline at 1-866-512-4357
  • CMH COVID-19 Emergency Operations Guide

Public Health

  • For Clinic health appointments, call (616) 396-5266. Español: (616) 393-5780
  • For Environmental Health and sharps containers, call (616) 393-5645
  • For other services, contact your community health worker, social worker, or other assigned staff to your case

Community Action Agency

58th District Court

  • Payments for fines, cost and fees (except restitution) can be made online at https://www.miottawa.org/CourtPaymentsDC/
  • Attendance at all scheduled court hearings is required. Proceedings will be conducted virtually to the maximum extent possible.
  • Requests for copies of court records or other information should be made by phone or email.
  • If you need to file emergency court documents, need to post a cash bond or have other questions contact:
  • Pursuant to MCR 8.110(c), members of the public and court employees who refuse to wear required face coverings or adhere to social distancing requirements may be asked to leave the court facility
  • Any member of the public who is asked to leave the court facility will be offered an opportunity to conduct court business virtually, attend court proceedings virtually, file documents in an alternative manner, or confer with court administration to determine alternate arrangements for accessing the court
  • More Details

20th Circuit Court & Probate Court

  • Proceedings will be conducted virtually to the maximum extent possible
  • Pursuant to MCR 8.110(c), members of the public and court employees who refuse to wear required face coverings or adhere to social distancing requirements may be asked to leave the court facility
  • Any member of the public who is asked to leave the court facility will be offered an opportunity to conduct court business virtually, attend court proceedings virtually, file documents in an alternative manner, or confer with court administration to determine alternate arrangements for accessing the court
  • More Details

Geospatial Insights & Solutions

Parks and Recreation

  • Nature Center at Hemlock Crossing County Park is closed to the public.
  • Administration Office Phone Hours: Monday-Friday, 9am - 4:30pm at (616) 738-4810.
  • Administrative Office hours are by appointment. Please call.
  • Nature Center Phone Hours: Monday-Friday, 9am - 4:30pm at (616) 786-4847
  • Indoor reservation facilities are closed; new reservations at these facilities are not being accepted at this time.
  • Picnic shelters and outdoor facilities are available to reserve online for next summer.
  • Outdoor nature programs have resumed. Click here to register for a program.

Resource Recovery Center Locations
Covid-19 Recycling Procedures

  • First, we ask that all guests wear a mask. A scarf or bandana can be used as a mask if needed. If you do not have a mask, we will have to ask you to leave and return at a later time with a mask in order to recycle.
  • You will be required to check in with a site attendant when arriving to the site, please stay in your car and check in with your window cracked and let the site attendant know the reason for your visit.
  • We will have a table with gloves and sanitizer available for residents to use while using the recycling bins.
  • We cannot accept trailer loads of hazardous waste or recycling at this time. Please space out and only allow two visitors at a time to use the recycling bins.
  • If you are bringing any hazardous waste, please pop your trunk and remain in your car so the site attendant can sort your hazardous waste material.
  • If you are bringing a large TV to unload, you will need to wear a mask and gloves.
  • If the sites seem busy we ask that you please come back at a later time. If the site is too full, you may be turned away. We understand that many residents have accumulated a large amount of recycling during this time and ask that you please be patient with us as we move into this new process. This has been a challenging and stressful time for everyone.
  • Questions? Please call 616-393-5645 or email environmentalhealth@miottawa.org