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Website Help

For general assistance, please call (616) 738-4000 or (888) 731-1001 (toll-free), or contact the appropriate department.

Website Technical Assistance

For technical assistance using this website, you may complete the form below or call (616) 604-1040. The Website Help Desk is staffed Monday – Friday, 8:30 am – 4:30 pm except holidays.

To report a problem with the website or request technical assistance, please complete the form below.
The purpose of this form is to provide a means of contact for help and questions related to the online services on

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