Department of Public Health

Foodborne Illness Reporting

Ottawa County Environmental Health conducts investigations of reported illness connected with a licensed food service establishment in Ottawa County. Each complaint is addressed with an email, phone call, or site visit. Common foodborne illness symptoms consist of nausea, vomiting, diarrhea, and on average last 24 - 48 hours.

To report a foodborne illness, please type your name, phone number, date and time you became sick, suspected establishment with the date and time of visit, and a list of your symptoms. A public health nurse may contact you for more information. If you have questions, call us at (616) 393-5645, Monday - Friday, 8:00am - 5:00pm. You may also visit the Centers for Disease Control and Prevention website for more information on Foodborne Illness.

Reporting Ill Employees

The permit holder is responsible for reporting certain diagnoses and symptoms to Ottawa County. Contact us by telephone or email to report an individual diagnosed with Jaundice (yellowing of the skin and/or eyes). Contact us by telephone or email to report the following illnesses if they are diagnosed by a health practitioner:

The Food Code specifies that the permit holder is responsible for requiring conditional employees or food employees to report certain symptoms, diagnoses, and past illnesses, as they relate to diseases transmitted through food by infected workers. The conditional employee or food employee is personally responsible for reporting this information to the person in charge. Forms 1-A1-B and 1-C are designed to assist those responsible for managing employees in order to prevent foodborne disease.

Department of Public Health


  • Phone: (616) 396-5266
    FAX: (616) 393-5643
    Clinic FAX: (616) 393-5659
  • Monday - Friday:
    8:00am - 5:00pm
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Other Locations

Grand Haven
1207 South Beechtree Street
Suite B
Grand Haven, MI 49417
Phone: (616) 846-8360
Fax: (616) 844-1778

Monday: 8am-5pm
Monday: 5pm-6pm
by appointment only
Wednesday: 8am-5pm
Friday: by appointment only
Closed: 12pm-1pm

3100 Port Sheldon Road
Hudsonville, MI 49426
Phone: (616) 669-0040
FAX: (616) 669-3039

Tuesday & Friday:
8am-12pm & 1pm-5pm

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