Department of Public Health

Foodborne Illness Reporting

Ottawa County Environmental Health investigates reported illnesses connected with a licensed food service establishment in Ottawa County. Each complaint is addressed with an email, phone call or site visit. Common foodborne illness symptoms consist of nausea, vomiting, diarrhea and on average last 24 - 48 hours.

Click here to report a foodborne illness. If you have questions, call (616) 393-5645, Monday - Friday, 8:00am - 5:00pm or email

Click here for more information on foodborne illness.

Reporting Ill Employees

The permit holder is responsible for reporting certain diagnoses and symptoms to Ottawa County. Contact us by telephone or email to report an individual diagnosed with Jaundice (yellowing of the skin and/or eyes). Contact us by telephone or email to report the following illnesses if they are diagnosed by a health practitioner:

The Food Code specifies that the permit holder is responsible for requiring conditional employees or food employees to report certain symptoms, diagnoses, and past illnesses, as they relate to diseases transmitted through food by infected workers. The conditional employee or food employee is personally responsible for reporting this information to the person in charge. Forms 1-A1-B and 1-C are designed to assist those responsible for managing employees in order to prevent foodborne disease.