COVID-19 Updates & Information from Public Health »

The Ottawa County Fillmore Complex in West Olive is currently without power, impacting its ability to serve customers.

This includes the Sheriff headquarters, Clerk, Register of Deeds and Treasurer offices as well as today's inmate visits at the jail and hearings in the West Olive court. Other locations such as Holland, Grand Haven and Hudsonville are operating and providing services and hearings.

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Community Mental Health

Training Center

Welcome to the Training Center website for Community Mental Health (CMH). All the information you need to know about training through CMH should be found below.

If you have questions, please contact the Training Center at

If you would like to speak with someone at the Training Center, please contact:

If we are not available to take your call, please leave a message and we will return your call or email within a reasonable timeframe.

IMPORTANT NOTICE ABOUT CLASSROOM TRAINING: As new orders are released by the State of Michigan and the Michigan Department of Health and Human Services, please check back here for updates as in-person training calendars and additional virtual options are released and updated frequently. Supervisors will be getting periodic emails with updates from the Training Department – please look for these to come.

Recipient Rights (4-hour class for new hires) continues to be available online. It is titled “Recipient Rights New Hire Direct Care - Network 180” . This is a course offered through Zoom and taught by the Kent County Recipient Rights Officer on Friday mornings. This course substitutes for Ottawa’s classroom Recipient Rights course. If the Network 180 Zoom course is not an option, staff may register for the online course “Recipient Rights Initial Overview”. This online course will suffice for working independently with consumers until classroom training resumes for Recipient Rights. Staff will still be required to complete the classroom training after completing the online overview course once face-to-face training resumes.

Reminder! All agencies that hire new staff must require that individual to take one of the Recipient Rights virtual courses within 30 days of hire.

The Community Mental Health of Ottawa County Training Center appreciates your patience and understanding during this time. Thank you for your dedication and service to the consumers of Ottawa County.


If you are having issues getting to this online platform, please clear your browsing history. We have had numerous issues starting Friday, May 10 and continuing. See the attached document below on instructions to clear your browsing history based on the type of browser you are using (Internet Explorer, Chrome, Edge).

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Lakeshore LMS (Learning Management System)

CMHOC uses Lakeshore LMS as its platform for classroom and online courses. This learning platform is a self-registration system in which each student registers for both classroom and online courses they are required to complete.

Lakeshore LMS is being used by the five partner agencies in the Lakeshore Regional Entity (LRE) affiliation:  CMH of Ottawa County, Allegan County CMH, HealthWest (Muskegon), network180 (Kent), and West Michigan CMH (Mason, Lake, and Oceana Counties).

Accessing Lakeshore LMS

To set up your user profile and register for courses, go to the Lakeshore LMS homepage. Information on how to use Lakeshore LMS and how to start the registration process for students is located on the homepage. Look for the “How to…” video and the Quick Guide on that page.

Students can also access a Student Guide developed by CMHOC for using Lakeshore LMS. This document will give you a step by step guide on setting up your profile and enrolling in courses.

Lakeshore LMS Users Frequently Asked Questions (FAQ)

Classroom Training Schedule

Training calendars are subject to change as current and future orders by the State of Michigan and Michigan Department of Health and Human Services are released and updated.

Additional Training Information

Please utilize the links below for details on each topic listed.

Training Location

Training Room at
Community Mental Health of Ottawa County
12263 James Street (Building B, Room #8)
Holland, MI 49424

Enter the automatic sliding doors (Main Entrance) and follow signs to the Training Room.