Welcome to the Training Center website for Community Mental Health (CMH). All the information you need to know about training through CMH should be found below.
If you have questions, please contact the Training Center at email@example.com.
If you would like to speak with someone at the Training Center, please contact:
- Matthew Postma, Mental Health Trainer, (616) 494-5413 or firstname.lastname@example.org
- Kelly Goetzinger, Program Coordinator, (616) 393-5684 or email@example.com
If we are not available to take your call, please leave a message and we will return your call or email within a reasonable timeframe.
Recipient Rights (4-hour class for new hires) continues to be available online. It is titled “Recipient Rights New Hire Direct Care - Network 180”. This is a course offered through Zoom and taught by the Kent County Recipient Rights Officer on Friday mornings. This course substitutes for Ottawa's classroom Recipient Rights course. If the Network 180 Zoom course is not an option, staff may register for the online course “Recipient Rights Initial Overview”. This online course will suffice for working independently with consumers until classroom training resumes for Recipient Rights. Staff will still be required to complete the classroom training after completing the online overview course once face-to-face training resumes.
Reminder! All agencies that hire new staff must require that individual to take one of the Recipient Rights virtual courses within 30 days of hire.
If you are having issues getting to this online platform, please clear your browsing history. We have had numerous issues starting Friday, May 10 and continuing. See the attached document below on instructions to clear your browsing history based on the type of browser you are using (Internet Explorer, Chrome, Edge).
Lakeshore LMS (Learning Management System)
CMHOC uses Lakeshore LMS as its platform for classroom and online courses. This learning platform is a self-registration system in which each student registers for both classroom and online courses they are required to complete.
Lakeshore LMS is being used by the five partner agencies in the Lakeshore Regional Entity (LRE) affiliation: CMH of Ottawa County, Allegan County CMH, HealthWest (Muskegon), network180 (Kent), and West Michigan CMH (Mason, Lake, and Oceana Counties).
Accessing Lakeshore LMS
To set up your user profile and register for courses, go to the Lakeshore LMS homepage. Information on how to use Lakeshore LMS and how to start the registration process for students is located on the homepage. Look for the “How to…” video and the Quick Guide on that page.
Students can also access a Student Guide developed by CMHOC for using Lakeshore LMS. This document will give you a step by step guide on setting up your profile and enrolling in courses.
Lakeshore LMS Users Frequently Asked Questions (FAQ)
Classroom Training Schedule
Training calendars are subject to change as current and future orders by the State of Michigan and Michigan Department of Health and Human Services are released and updated.
Additional Training Information
Please utilize the links below for details on each topic listed.
- Initial Direct Support Staff Training Requirements for Licensed Settings (PDF)
- Course Descriptions (PDF)
- Training Requirements For Your Agency (Attachment I)
- Training Updates
- Enrolling in Classroom & Online Courses
- Unenrolling & Cancellations
- No-Shows & Late Arrivals
- Class Cancellation Policy
- Test Out Procedures & Course Equivalencies
- Training Expectations
- Computer Lab
Training Room at
Community Mental Health of Ottawa County
12263 James Street (Building B, Room #8)
Holland, MI 49424
Enter the automatic sliding doors (Main Entrance) and follow signs to the Training Room.