COVID-19 Updates from Public Health
COVID-19 Limited Operations, Procedures and Closures

Community Mental Health

Training Center

Welcome to the Training Center website for Community Mental Health (CMH). All the information you need to know about training through CMH should be found below.

If you have questions, please contact the Training Center at

If you would like to speak with someone at the Training Center, please contact:

If we are not available to take your call, please leave a message and we will return your call or email within a reasonable timeframe.


At this time, Aid/CPR/AED and and Health Skills Demonstration are resuming classroom training with restrictions to ensure safe physical distancing for the instructor and students. The June calendar posted below. The July calendar will be posted soon and will include Recipient Rights, Mandt (Day 1 & Day 2), and Community Living Supports. Diabetes and Mobility may be added yet in July or else in August.

First Aid/CPR/AED classes will allow up to 4 students per class.

Medication & Health Skills Demonstration classes will also allow 4 students per class. Both prerequisite online courses “Health & Wellness” and “Medication Administration and Monitoring” must be completed at least hour (4) days prior to the classroom course or the student may be unenrolled to allow for the many students waiting to complete this course.

MANDT continues to have an online option to complete the Relational and Conceptual portions (Day 1 & Day 2). Supervisors - email the Training Center ( with the name and the email address of any employee who wants to complete either course. Starting in July, Mandt Relational and Conceptual portions (Day 1 & Day 2) will be offered in person. The Technical portion of the course (Day 3) will be scheduled in the future when it is deemed safe and appropriate to hold this class.

MANDT Recertification continues to have an online option to complete the chapter tests for Relational and Technical portions. Supervisors - email the Training Center with the name and the email address of any employee who wants to complete this course. The Technical portion of the course will be scheduled in the future when it is deemed safe and appropriate to hold this class

Recipient Rights (4 hour class for new hires) continues to be available online. It is titled “Recipient Rights New Hire Direct Care - Network 180”. This is a course offered through Zoom and taught by the Kent County Recipient Rights Officer. This course substitutes for Ottawa’s classroom Recipient Rights course. If the Zoom courses are not an option, staff may register for the online course “Recipient Rights Initial Overview”. This online course will suffice for working independently with consumers until classroom training resumes in July for Recipient Rights. Staff will still be required to complete the classroom training after completing the online overview course once face-to-face training resumes. Ottawa’s classroom Recipient Rights course will start being offered in July.

Please note that all students will be required to wear a face mask to enter the building. Students will be greeted at the main door by the trainer and will be required to review the questionnaire (Coronavirus Questions) before proceeding to the classroom. This type of screening procedure is a requirement for all county buildings until further notice.


If you are having issues getting to this online platform, please clear your browsing history. We have had numerous issues starting Friday, May 10 and continuing. See the attached document below on instructions to clear your browsing history based on the type of browser you are using (Internet Explorer, Chrome, Edge).

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Lakeshore LMS (Learning Management System)

CMHOC uses Lakeshore LMS as its platform for classroom and online courses. This learning platform is a self-registration system in which each student registers for both classroom and online courses they are required to complete.

Lakeshore LMS is being used by the five partner agencies in the Lakeshore Regional Entity (LRE) affiliation:  CMH of Ottawa County, Allegan County CMH, HealthWest (Muskegon), network180 (Kent), and West Michigan CMH (Mason, Lake, and Oceana Counties).

Accessing Lakeshore LMS

To set up your user profile and register for courses, go to the Lakeshore LMS homepage. Information on how to use Lakeshore LMS and how to start the registration process for students is located on the homepage. Look for the “How to…” video and the Quick Guide on that page.

Students can also access a Student Guide developed by CMHOC for using Lakeshore LMS. This document will give you a step by step guide on setting up your profile and enrolling in courses.

Lakeshore LMS Users Frequently Asked Questions (FAQ)

Classroom Training Schedule

September 2020 October 2020 November 2020

Additional Training Information

Please utilize the links below for details on each topic listed.

Training Location

Training Room at
Community Mental Health of Ottawa County
12263 James Street (Building B, Room #8)
Holland, MI 49424

Enter the automatic sliding doors (Main Entrance) and follow signs to the Training Room.