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Human Resources

Welcome to Ottawa County

We want our employees to get off to a great start and be able to focus on making a difference at Ottawa County.


  • 1. Before You Arrive
    • We have extended you an offer, inviting you to join our team. You will receive a welcome packet with information and forms, such as:
      • I-9 Employment Eligibility Verification: Be sure to bring the proper identification documents on your first day
      • MI-W4 Form
      • Federal W4 Form
      • ACH Direct Deposit Form
      If you have questions about any of these forms, please call Human Resources at (616) 738-4800.
    • Screenings: Depending on your new position, pre-employment screenings may need to be completed, such as a drug test or physical. Human Resources will contact you, if this is a required step in the process.
    • If you have questions on the dress code, please contact your supervisor. If you are unsure, business attire is recommended.
  • 2. Your First Day
    • At the start of your first day, you will go to the Human Resources Department, at the Fillmore Administrative Building, to do the following:
      • Turn in paperwork
      • Receive an ID badge
      • Attend orientation (depending on your start date)
    • You may be attending orientation on your first day, depending on your start date. Orientation is held from 8:00 am-12:00 pm. During this time, a Human Resources staff member will provide an overview of the County structure, describe the culture and expectations, take you on a tour of the Administrative Building, and more. At 1:00 pm, benefited employees will review and sign up for benefits. For an orientation agenda, click here.
    • Parking and Lunch:
      • To view a map of the Fillmore Campus, please click here. For the Human Resources Department, please take driveway C and park in the employee lot.
      • There are very few restaurants within a 15 minute drive of the Fillmore campus. On Orientation day, you may bring your lunch or eat at an area restaurant.
  • 3. Your First Week
    • You will have plenty of questions your first week. Listed below are resources and topics of discussion.
      • Ambassador Program: You may be paired with an ambassador to help answer many of your general questions. Ambassadors are employees that serve as a resource for you to ask questions, be a point of contact, and an encourager. Here are some sample questions for you to ask the Ambassador:
        • Who do I call for IT support?
        • Could you tell me more about the culture here?
        • Where are great places to eat lunch?
      • Your supervisor can answer all types of questions, especially department-specific questions. Click here for a list of topics to discuss with your supervisor.
    • If you have more questions, you can always call Human Resources at (616) 738-4800.
    • Get connected to IT resources
      • IT will provide you with a confidential envelope that contains your passwords. These passwords should be changed after logging in.
      • The IT Service Desk can help you with any questions and even remote in to your computer to solve your problems. The Service Desk can be reached by calling 738-4880.
    • Discover the Employee Portal. The Portal is your source for forms, policies, benefit information, health management, and much more. The Employee Portal is available to you anytime, anywhere.
  • 4. Ongoing Onboarding
    • Ottawa County is committed to improving our processes and services. Continually learning and adapting will help you be successful and make you a valuable and highly-regarded employee. We encourage you to sign up for training and development courses and achieve certification though our training program.
    • Sign up for GovDelivery to subscribe to updates from county departments. Click here to create an account or manage your preferences.