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The Ottawa County Fillmore Complex in West Olive is currently without power, impacting its ability to serve customers.

This includes the Sheriff headquarters, Clerk, Register of Deeds and Treasurer offices as well as today's inmate visits at the jail and hearings in the West Olive court. Other locations such as Holland, Grand Haven and Hudsonville are operating and providing services and hearings.

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Sheriff's Office

Corrections Division (Ottawa County Jail)


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The primary goal of the Ottawa County Sheriff's Office Corrections Division (Jail) is to insure the safety of inmates, corrections personnel, and residents of Ottawa County. This is accomplished by detaining inmates in a secure manner, in the least restrictive setting possible, given inmate classification. The Ottawa County Sheriff's Office Corrections Division strives to provide all inmates with humane living conditions and to protect inmate rights consistent with the United States Constitution, the Michigan Constitution, the laws of the State of Michigan and Department of Corrections guidelines.


Inmate visitation: To ensure the health of all citizen inmates, every inmate entering the Ottawa County Jail will quarantine for 14 days. Visits will not be scheduled during the quarantine.

  • Inmate visitation reservations can be scheduled by calling (616) 738-4650.
  • Only one visitor is allowed per visitation. Only the scheduled visitor may enter the facility. No minors allowed. No congregating in the front lobby area.
  • Arrive 10 minutes prior to your scheduled visit time. Do not enter the building sooner than 10 minutes early.
  • Remain six feet from others and masks are required if the visitor is NOT fully vaccinated. Masks are not provided.
  • A valid driver’s license, state ID, or passport is required.
  • Only keys and identification are allowed in the visitation area. No cell phones or other personal property is allowed. Lockers are NOT available. Leave property in your vehicle.
  • Stay home if you have any symptoms of illness.
  • Call (616) 738-4650 if you have questions or if you need to cancel your visit.


Eligible inmates may receive commissary one (1) time each week. The maximum amount of commissary that may be ordered by an inmate is $75.00. Inmates are allowed to exceed the limit (up to $100.00) if the inmate is ordering a prepaid calling card. A combined order of commissary and a prepaid calling card may not exceed $100.00. Orders must be submitted by 8:00 am on Wednesday to receive the items that week. If an order is not received by the deadline it will be deferred to the next week.

Family and friends may also order commissary on behalf of an inmate by calling 1-866-422-6833. Orders must be submitted by 3:30 pm on Tuesday. Online orders can be placed by going to, or Credit card payment can be made with VISA, MasterCard and American Express. Orders must be submitted by 4:00 am on Wednesday for the inmate to receive the items that week. If an order is not received by the deadline it will be deferred to the next week.

*Orders not picked up within seven (7) days after an inmate’s release from custody will become the property of the Ottawa County Sheriff’s Office.

Indigent kits are made available to inmates who have less than $2.00 in their trust account. A fee will be deducted from their account and repayment collected as funds become available. Indigent kits contain: 1-toothbrush, 1-toothpaste, 4-pieces of paper, 2-stamped envelopes, 1-golf pencil, 1-shampoo and 1-lotion.

All inmates will be issued a starter kit upon initial transfer to general population. A fee will be deducted from the inmate’s trust account to offset the cost.

Inmate Trust Account Deposits

Family and friends may go online to make a deposit of funds in to an inmate’s trust account at or by calling 1.866.422.6833. Funds (cash or credit card) may also be brought in person to the public lobby of the jail and placed in the kiosk 24 hours/7days week. Deposits made with a credit card are limited to $200 per transaction, or $300 maximum within 14 days. Cash sent via the mail is not encouraged, however, if cash is received the money will be credited to the inmate’s trust account.

Attorney & Clergy Visiting

Attorneys of record and Clergy members may schedule professional visits. Both must have proper identification of their profession which must be presented at the time of their visit. Special arrangements can be made for professional visiting if necessary, but an attempt must be made to adhere to normal visiting hours. Special requests will be directed to Jail Supervision prior to for approval.

Prison Rape Elimination Act (PREA)

The Ottawa County Sheriff’s Office Correctional Facilities has a zero tolerance policy toward all forms of sexual abuse and sexual harassment in our facilities, as described in the Prison Rape Elimination Act (PREA) 2003. We will enforce all federal, state, and local laws pertaining to inmate sexual misconduct. All reports will be fully investigated by law enforcement, which includes both allegations of sexual abuse or sexual harassment, by the Ottawa County Sheriff’s Office Detective Bureau.

Under PREA, we have established uniform methods for prompt reporting and investigation of allegations of sex-related offenses or threats, identification of predators, protection of victims, and prescribing sanctions for substantiated sexual offenses, as well as false allegations. This standard is directed to all sexual acts relating to: inmate to inmate, inmate to staff, and staff to inmate.

If you suspect that an inmate is the victim of sexual assault/harassment, it can be reported in any of the following ways:

  • Contact the Ottawa County Sheriff’s Office Correctional Facility administration office during regular business hours at (616) 738-4080 and you will be directed to someone who can take the information.
  • Call Inmate Information and request to speak with a shift supervisor to make a report at (616) 786-4140 (available 24 hours/day)
  • Call Silent Observer at (616) 994-7851 or Toll free at (1-877-88-SILENT), with the option to remain anonymous.
  • Or email:

Jail Chaplain

The Ottawa County Jail has a full-time Chaplain from Forgotten Man Ministries. The Chaplain provides many services to the inmates of the Jail. Inmates at the time of incarceration may request to participate in any programs offered by the Chaplain.

Available Programs

The Corrections Division offers the following programs for the inmate populations at the West Olive facility:

  • General Equivalency Diploma
  • Life Skills Education Course
  • Coping with Confinement
  • United Fathers Program
  • Living Consciously
  • Freedom for Women
  • Anger Management
  • Substance Abuse Programs

The goal of these various programs is to assist inmates in becoming law abiding, productive members of the community once they are released from incarceration.