COVID-19 Updates from Public Health
COVID-19 Limited Operations, Procedures and Closures

Community Mental Health

  • Are you in crisis?
    If you, or someone you know, is in a mental health crisis please call our Helpline at 866-512-4357.

    You can contact the Crisis Center/Helpline for reasons such as:

    • Suicidal Thoughts
    • Information on Suicide
    • Information on Mental Health/Illness
    • Substance Abuse/Addiction
    • To Help a Friend or Loved One

    *If the person is a danger to themselves or others contact 911 for assistance. If you are not in crisis and are looking to access mental health services for yourself or someone you know please contact the Access Center at 877-588-4357 or TTY 616-494-5508.

COVID-19 Emergency Operations Guide
COVID-19 Emergency Operations Guide

Community Mental Health of Ottawa County will continue to serve the essential behavioral health and substance use treatment needs of Ottawa County residents during the stay-at-home order issued on March 23, 2020 by Governor Whitmer.

Given the Governor’s recent order to stay at home, we have made the difficult decision to close our front doors for walk-ins and other visitors. Starting on Tuesday, March 24rd, 2020, all urgent and critical services will be by appointment only. If you are seeking services and this is not an emergent situation please call our Access Center at 616-393-5681. If this is an emergency, please call our 24 hours Crisis line at 866-512-4357.

Community Mental Health of Ottawa County will continue to provide services throughout this emergency. We are primarily connecting with people via telephone and/or email. You are urged to call your assigned worker if you need help or support.

COVID-19 and Mental Health

Increased stress and anxiety related to the current COVID-19 outbreak is normal and expected. It is important that you take care of your mental health during this time. Simple things like taking a walk, deep breathing, and taking an occasional time out from the news and media are good ways to give yourself a break and relax. There is plenty of information out there about ways to cope with stress including this article from the CDC.

Remember, if you or someone you know is in a mental health crisis, there is help available. You are never alone, reach out by calling 866-512-4357 or texting HOME to 741741 to speak with a mental health professional. We are here for you 24/7/365. If it is an emergency call 911.


Community Mental Health (CMH) is a public provider of services for people with intellectual/developmental disabilities, serious mental illness, and/or substance use disorders. Our programs and activities are governed by a Board of Directors.Our services are available to residents of Ottawa County who have Medicaid or are uninsured, and who are eligible for services as defined by the Michigan Mental Health Code. We are CARF accredited for 12 programs.

2019 Annual Report

  • Direct Care Workers Advocacy

    Direct Care Worker Shortage – Talking Points

    Community Mental Health of Ottawa County (CMHOC) is facing a critical Direct Care Worker shortage. Direct Care Workers (DCWs) are employees who work directly with our consumers to implement their Inividual Plans of Service. DCWs provide a variety of services for consumers including personal care or teaching indpendent living skills such as preparing food, doing laundry, or cleaning. These services can be provided in an individual’s home or in a group home setting. DCWs also provide Community Living Supports by helping individuals learn how to navigate their community and to live safely in their own homes. These workers are vital to the services provided by CMHOC. Direct Care Workers are hands on, frontline, and can make all the difference in helping people to live the lives they want to live.

    The Direct Care Worker shortage in Ottawa County is directly related to our current economy and our very low unemployment rate. The competition for entry level workers is great with some manufacturing businesses offering starting wages as high as $19/hr. Typically DCWs make an average of $12/hr. In order to make an impact on the DCW shortage these workers need to be paid at fair and competitive rates. An obvious solution is to raise wages. Unfortunately, CMHOC has not been able to afford to raise the Medicaid rates paid to our contractual providers who employ the DCWs due to significant funding shortfalls.

    Your advocacy in letting our legislators know about this important issue is appreciated. The following are talking points to help you with your conversations:

    1. Ottawa County is experiencing a critical Direct Care Worker shortage
    2. Some group homes have closed and others cannot fill beds due to the shortage of Direct Care Workers
    3. The need for Direct Care Workers is anticipated to increase by 36 percent over the next ten years
    4. These jobs need to be paid at a fair and competitive rate – Direct Care Workers make on average just $12/hr
    5. Legislators can help by assuring adequate and appropriate Medicaid reimbursement rates to the public mental health system
    6. Designating a specific Direct Care Worker wage “pass-through” as part of the Medicaid rates paid to the public mental health system is a way to assure dollars go directly to these workers.

    Ottawa County State Legislators

    State Senator Roger Victory (R)
    District 30: Ottawa County

    Michigan State Capitol Room S-8
    PO Box 30036
    Lansing, MI 48909

    State Representative Bradley Slagh (R)
    District 90: Townships of Holland, Jamestown, and Zeeland and the cities of Holland (Ottawa County Only) and Zeeland

    N-1194 House Office Building
    PO Box 30014
    Lansing, MI 48909

    State Representative Jim Lilly (R)
    District 89: Townships of Blendon , Crockery, Grand Haven, Olive, Park, Port Sheldon, Robinson, And Spring Lake, and the cities of Ferrysburg and Grand Haven

    N-1193 House Office Building
    PO Box 30014
    Lansing, MI 48909

    State Representative Luke Meerman (R)
    District 88: Townships of Allendale, Chester, Georgetown, Polkton, Tallmadge, and Wright, and the City of Coopersville

    1192 House Office Building
    PO Box 30014
    Lansing, MI 48909

  • Social Recreational Programs

    CMHOC is pleased to offer four different social and recreational programs for adults with disabilities who live in Ottawa County. Social and recreational activities help to enhance an individual's health and well-being and play an important role in bringing meaning to one's life. These programs are being funded by the mental health millage that was passed by Ottawa County voters in March, 2016 and will help to replace some of the opportunities lost due to funding cuts. Staying connected to friends and avoiding isolation is important for all people, especially the most vulnerable in our community. Involvement in the social and recreational programs is voluntary and will not impact a person’s medically necessary Medicaid services. These services are intended to add opportunities and choices for people with disabilities throughout the community.

    CMHOC is contracting with four agencies to operate social and recreation programs in each quadrant of Ottawa County. Each program has their own calendar and advanced registration is required. Some of the activities being offered include dance and exercise classes, bowling, movie nights, sporting events, and museum visits. If someone is interested in attending one of the programs they can contact that organization directly. The contact information is listed below.

    Grand Haven/Spring Lake - Momentum Center (714 Columbus, Grand Haven, MI 49417) Check out the website to learn more about happenings at Momentum Center will be celebrating their grand opening on April 20, 2017. Visit their website or Facebook page to learn more or call 616-414-9111.

    Coopersville/Allendale - Heritage Homes Social Rec Program is offering a variety of activities. If you are interested in attending check out their Facebook page or website to learn more about what is being offered. If you are interested in attending, visit their website to learn how to get connected to their program at or call 616-384-3479.

    Hudsonville/Jenison - Ikus Life Enrichment Services: R.E.C. Connect is offering a variety of activities check out their Facebook page or visit their website to learn about what is being offered. If you are interested in attending visit their website to learn how to get connected to their program at or call 616-677-5251 x119.

    Holland - Pioneer Resources: LARC Program is offering a variety of activities in the Holland area check out their website at or Facebook page to learn more about LARC. If you are interested in attending call 231-773-5355.

  • News & Events
Mental Health Millage Fiscal Year 2018 Outcome Infographic